Privacy Policy

Vaayu International ("we," "us," or "our") operates the website [www.vaayuinternational.com] (the "Site"), a lead generation platform for our agro-export business specializing in makhana (fox nuts) and health-focused products. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our Site or submit inquiries.

By using our Site, you consent to the practices described in this policy.

Information We Collect

We collect limited personal information only when necessary to respond to your export inquiries or leads:

- Personal Details: Name, phone number, and email address, provided voluntarily through contact forms, inquiry submissions, or lead generation tools.
- Automatically Collected Data: IP address, browser type, device information, pages visited, and timestamps to improve Site functionality and analyze usage (via cookies or analytics tools).
- No Sensitive Data: We do not collect financial details, health information, or other sensitive data.

We do not collect information from users under 18 years of age.

How We Use Your Information

We use your data solely for business purposes related to agro-exports:

- Responding to your inquiries about makhana products, pricing, export logistics, or partnerships.
- Sending promotional updates, newsletters, or product information (with opt-out options).
- Improving our Site and services through analytics.
- Complying with legal obligations, such as export regulations (e.g., FSSAI, APEDA, or international FDA/CBP requirements).

We retain inquiry data for 2 years or until your request to delete, unless required by law.

Sharing Your Information

We do not sell or rent your personal data. We may share it only in these limited cases:

- Hosting Provider: Your data is stored on servers hosted by Hostinger (a GDPR-compliant processor). We have measures in place to ensure they process data only on our instructions, as outlined in their Data Processing Addendum. For details, see Hostinger's Privacy Policy at hostinger.com/legal/privacy-policy.
- With trusted service providers (e.g., email platforms like Mailchimp or CRM tools) who are bound by confidentiality.
- For business transfers (e.g., mergers involving Vaayu International).
- To comply with legal requests from authorities in India or export destinations (e.g., DGFT, GST authorities).
- With your consent for specific partnerships.

All sharing occurs under strict data protection agreements.

Cookies and Tracking

Our Site uses essential cookies for functionality and optional analytics cookies (e.g., Google Analytics). You can manage preferences via browser settings. Disabling cookies may limit Site features.

Data Security

We implement reasonable security measures (e.g., encryption, access controls) to protect your data from unauthorized access, loss, or misuse. However, no online transmission is fully secure, so we cannot guarantee absolute protection.

International Transfers

As an India-based exporter (New Delhi, with operations in Deoghar), we may transfer data to international partners (e.g., USA for FDA compliance). Transfers comply with adequacy decisions or standard contractual clauses.

Third-Party Links

Our Site may link to external sites (e.g., government portals like DGFT or APEDA). We are not responsible for their privacy practices.

Changes to This Policy

We may update this policy to reflect changes in our practices or laws. We'll notify you via Site notice or email for material changes.

Your rights:

Under applicable laws (e.g., India's Digital Personal Data Protection Act, 2023, and GDPR for EU users), you have rights to:

-    Access, correct, or delete your personal data. 
- Withdraw consent or opt out of marketing communications (reply "unsubscribe" or email info@vaayuinternational.com).
-    Request data portability or object to processing.

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below. We respond within 30 days.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@vaayuinternational.com.